{"id":2656,"date":"2025-11-11T17:40:46","date_gmt":"2025-11-11T22:40:46","guid":{"rendered":"https:\/\/proveoltda.com\/?page_id=2656"},"modified":"2025-12-22T10:27:12","modified_gmt":"2025-12-22T15:27:12","slug":"pqr","status":"publish","type":"page","link":"https:\/\/proveoltda.com\/index.php\/pqr\/","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2656\" class=\"elementor elementor-2656\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92ab191 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-parent\" data-id=\"92ab191\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-03229b9 e-con-full e-flex e-con e-child\" data-id=\"03229b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4e74ee elementor-widget elementor-widget-image\" data-id=\"e4e74ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/proveoltda.com\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/proveoltda.com\/wp-content\/uploads\/elementor\/thumbs\/icono_principal_-transformed-r8np6shisel0a45t9ridc99fvn96bi9p6i8gs0l8v2.png\" title=\"icono_principal_-transformed\" alt=\"icono_principal_-transformed\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd62c47 e-con-full e-flex e-con e-child\" data-id=\"dd62c47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34c2f21 elementor-nav-menu__align-end elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"34c2f21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-drop-out\">\n\t\t\t\t<ul id=\"menu-1-34c2f21\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-410\"><a href=\"https:\/\/proveoltda.com\/\" class=\"elementor-item menu-link\">Inicio<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-412\"><a href=\"https:\/\/proveoltda.com\/index.php\/nosotros\/\" class=\"elementor-item menu-link\">Nosotros<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-540\"><a href=\"https:\/\/proveoltda.com\/index.php\/tienda\/\" class=\"elementor-item menu-link\">equipos volum\u00e9tricos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-573\"><a aria-expanded=\"false\" href=\"https:\/\/proveoltda.com\/index.php\/servicios\/\" class=\"elementor-item menu-link\">Servicios<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Alternar men\u00fa\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2674\"><a href=\"https:\/\/proveoltda.com\/index.php\/servicios\/\" class=\"elementor-sub-item menu-link\">Servicios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1927\"><a href=\"https:\/\/proveoltda.com\/index.php\/neogen-servicios\/\" class=\"elementor-sub-item menu-link\">neogen servicios<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-662\"><a href=\"https:\/\/proveoltda.com\/index.php\/contacto\/\" class=\"elementor-item menu-link\">Contacto<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2661\"><a href=\"https:\/\/proveoltda.com\/index.php\/pqr\/\" class=\"elementor-item menu-link\">PQRS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-736\"><a href=\"https:\/\/proveoltda.com\/index.php\/proveo-conecta\/\" class=\"elementor-item menu-link\">Proveo Conecta<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-34c2f21\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-410\"><a href=\"https:\/\/proveoltda.com\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Inicio<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-412\"><a href=\"https:\/\/proveoltda.com\/index.php\/nosotros\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Nosotros<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-540\"><a href=\"https:\/\/proveoltda.com\/index.php\/tienda\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">equipos volum\u00e9tricos<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-573\"><a aria-expanded=\"false\" href=\"https:\/\/proveoltda.com\/index.php\/servicios\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Servicios<span role=\"button\" class=\"dropdown-menu-toggle ast-header-navigation-arrow\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Alternar men\u00fa\" aria-haspopup=\"true\"><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2674\"><a href=\"https:\/\/proveoltda.com\/index.php\/servicios\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">Servicios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1927\"><a href=\"https:\/\/proveoltda.com\/index.php\/neogen-servicios\/\" class=\"elementor-sub-item menu-link\" tabindex=\"-1\">neogen servicios<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-662\"><a href=\"https:\/\/proveoltda.com\/index.php\/contacto\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Contacto<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2661\"><a href=\"https:\/\/proveoltda.com\/index.php\/pqr\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">PQRS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-736\"><a href=\"https:\/\/proveoltda.com\/index.php\/proveo-conecta\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Proveo Conecta<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6996eb8 e-flex e-con-boxed e-con e-parent\" data-id=\"6996eb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-187113d elementor-widget elementor-widget-heading\" data-id=\"187113d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PQRS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-243ac6a e-flex e-con-boxed e-con e-parent\" data-id=\"243ac6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-603e943 e-con-full e-flex e-con e-child\" data-id=\"603e943\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a4339a elementor-widget elementor-widget-html\" data-id=\"3a4339a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdG-qv5CqNwyoPnxM1_rjDjxXY0UhJbATbA8_FcnHPC-MVWag\/viewform\" width=\"640\" height=\"1000\" frameborder=\"0\" marginheight=\"0\" marginwidth=\"0\">Cargando\u2026<\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50e3c85 e-con-full e-flex e-con e-child\" data-id=\"50e3c85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59e26e9 elementor-widget elementor-widget-text-editor\" data-id=\"59e26e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>REGISTRO DE QUEJAS, RECLAMOS, SUGERENCIAS<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c708d99 elementor-widget elementor-widget-text-editor\" data-id=\"c708d99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En este espacio puedes registrar tus peticiones, quejas o reclamos. Nuestro equipo revisar\u00e1 tu solicitud y te dar\u00e1 respuesta en el menor tiempo posible, garantizando una atenci\u00f3n clara, respetuosa y oportuna.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a5a901d e-flex e-con-boxed e-con e-parent\" data-id=\"a5a901d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a7e2f9 e-con-full e-flex e-con e-child\" data-id=\"5a7e2f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49e4f76 elementor-widget elementor-widget-image\" data-id=\"49e4f76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"99\" src=\"https:\/\/proveoltda.com\/wp-content\/uploads\/2024\/11\/logo-300x99-1.webp\" class=\"attachment-medium size-medium wp-image-88\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f1d109 elementor-widget elementor-widget-text-editor\" data-id=\"5f1d109\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section id=\"block-11\" class=\"widget widget_block widget_text\"><p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-c1a6314a3af261a5551cd2fb2125e54a\">Suministro de equipos<\/p><\/section><section id=\"block-12\" class=\"widget widget_block widget_text\"><p>Proveo S.A.S comercializa y presta servicios a equipos de reconocidas marcas internacionales y nacionales.<\/p><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ecdce7 e-con-full e-flex e-con e-child\" data-id=\"2ecdce7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6afbfe3 elementor-widget elementor-widget-text-editor\" data-id=\"6afbfe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Carrera 38A No. 25B-13<br \/>Bogot\u00e1 &#8211; Colombia<\/p><p><a href=\"tel:+576017685246\">(601) 7 68 52 46<br \/>(601) 6 56 19 16<\/a><\/p><p><a href=\"mailto:comercial.1@proveoltda.com\">comercial.1@proveoltda.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cc286b e-con-full e-flex e-con e-child\" data-id=\"1cc286b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33b6b88 elementor-widget elementor-widget-text-editor\" data-id=\"33b6b88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Calle 16 No 24 &#8211; 41<br \/>Bucaramanga &#8211; Santander<\/p><p><a href=\"tel:+573212818810\">+57 321 281 88 10<\/a><\/p><p><a href=\"mailto:asistentecomercial@proveoltda.com\">asistentecomercial@proveoltda.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PQRS Cargando\u2026 REGISTRO DE QUEJAS, RECLAMOS, SUGERENCIAS En este espacio puedes registrar tus peticiones, quejas o reclamos. Nuestro equipo revisar\u00e1 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2656","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PQRS - PROVEO SAS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proveoltda.com\/index.php\/pqr\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PQRS - PROVEO SAS\" \/>\n<meta property=\"og:description\" content=\"PQRS Cargando\u2026 REGISTRO DE QUEJAS, RECLAMOS, SUGERENCIAS En este espacio puedes registrar tus peticiones, quejas o reclamos. 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